Privacy Policy
Last updated: December 2024
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:
- Personal information (name, email address, phone number)
- Company information (company name, size, industry)
- Account credentials and preferences
- Communication records and support requests
- Usage data and analytics information
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, and events
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With service providers who assist in our operations
- In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication requirements
- Employee training on data protection practices
- Incident response and breach notification procedures
5. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your information to another service
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing in certain circumstances
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you. These technologies help us:
- Remember your preferences and settings
- Understand how you use our services
- Improve our services and user experience
- Provide personalized content and recommendations
You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
9. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
10. Third-Party Links and Services
Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
NebulaFractal
260 Deer Meadows Dr
Alice, TX 78332-0000
Email: Erasmo@NebulaFractal.com
Phone: +1 3315553536
13. Compliance with Regulations
We are committed to complying with applicable data protection regulations, including:
- General Data Protection Regulation (GDPR) for EU residents
- California Consumer Privacy Act (CCPA) for California residents
- Other applicable state and federal privacy laws
If you are a resident of the EU or California, you may have additional rights under these regulations. Please contact us to exercise these rights or for more information.